adminInsurance industry thrives on delivering the best customer experience, improved efficiency and minimal risks. Hence, eSign has become an absolute necessity, which empowers the insurance agencies and their agents to deliver more value with a presence less & paperless model.
The conventional model of expecting a customer to physically sign the documents is bound to fail in coping up with the new customer behavior, the customers now expect an omnichannel experience with an end to end transaction. In the market where payments can be done by 2 clicks a user expects to have hassle free experience of buying insurance
The user experience is not limited to just selling an insurance but can also help in –
✔️ Onboarding agents and customers
✔️ Renewal and cancellations
✔️ Coverage Selection Forms
✔️ Total loss form
✔️ Insurance certificates
✔️ Policy applications
✔️ Medical Release Authorizations
✔️ Accident reports
✔️ Approvals for Internal and Regulated Documents
Selecting the right eSignature solution for your business
Does the solution work well with your ecosystem?
Look for the e-sign solution that works seamlessly with your workflow and provides a user-friendly experience. It is imperative that you assess your eSign ASPs synergy and compatibility with other most commonly used tools in your organisation. For example, Does the solution integrate directly with your document creation and storage workflow, like GSuite, Dropbox, etc.
Is it secure?
Esignature technology offers a list of options to verify the signer’s identity before they can access the document and sign it. For instance, ZoopSign offers Aadhaar based OTP verification and email or mobile based swift OTP verification which are secure and tamper-proof.
Is the solution easy to integrate?
User experience provided by an eSignature software determines how likely it is to be embraced. All of your documents should be signed using the same process, rather than using different methods for different documents.
Is it compliant with government regulations?
In India, eSignatures are accepted as legitimate in legal proceedings. eSignatures or digital signatures produced by a Certifying Authority are considered legally valid. You can use eSignatures in India to sign contracts, agreements, and other legal documents. For more information, click here
What is the pricing structure?
Some e-sign options out there can be expensive and unadaptable pricing structures. They might not support your requirements as your business expands. A good e-signature provider will offer transparent pricing with no hidden fees or surprising costs at the end of the billing cycle.
E-signature systems are available with comprehensive features and add-ons. One should investigate the vendor’s pricing and whether you’ll need to pay extra for additional features. Are authentication features and third-party connectors, for example, included in the base plan?
Advantages of E-Signature over physical signature
| Physical Signature Workflow | E-signature Workflow |
|---|---|
| Retrieving the physical documents from the haystack is a tedious task. | Agencies can easily access the documents from their database. |
| Customers who want to be insured need to travel to the agency’s branch to sign the documents. This requires unnecessary time and energy from the customer. | Customers can e-sign the documents from the comfort of their home with just a few clicks. |
| Physical paperwork is vulnerable to loss and damage which might lead to compliance issues. | E-Signed documents stored in AMS(Agency Management System) are unsusceptible to loss or damage. |
| Cost of logistics for physical documents like printing and transporting can reduce the margins. | Insurers can increase their margins and grow their business with no logistics cost. |
FAQs
- Do you keep a copy of my processed files?
Absolutely not. Your files are only yours. While your files are on our servers, they are strictly secured and no one can access them. We just keep them for a maximum of 2 hours so you can download them. Right after, they are completely removed forever from our servers. You can also delete the document by yourself at the end of each conversion. We won’t check, copy or analyze your files in any way.
2. Are company files safe with your service?
Yes. All uploads use https/SSL and include our end-to-end encryption for further privacy. These additional steps increase security and satisfy most corporate data privacy policies.
3. What pdf eSign do you offer?
The PDF eSign tool offers an intuitive signing experience for all your documents. There are 3 different ways to sign your PDF. It offers:
Aadhaar-based eSign, Type signature as text and Draw signature Here
4. What are other PDF utilities?
There are all the utilities zoopsign provides: